If you are planning to take field service exam, one of the areas you need to read and understand is around Mobile app compatibility and supported OS versions.
Mobile
|
Platform |
Versions |
RAM (minimum) |
RAM (recommended for optimal performance) |
|
10 and above |
1 GB |
2 GB |
|
|
6.0 and above |
2 GB |
3 GB |
|
|
10 |
2 GB |
4 GB |
Windows tablets
You can run the Dynamics 365 for Windows tablets app on devices that meet the following requirements:
|
Operating system |
10 |
|
Memory |
Minimum RAM (memory) required is 2 GB. 4 GB RAM recommended for optimal performance |
|
Resolution |
1366 x 768 resolution (720p) |
Apple iPad
You can run the Dynamics 365 for iPad app on devices that meet the following requirements:
- Device: iPad third generation or later
- Screen: 9-inch (diagonal) or larger
Android
You can run the Dynamics 365 for Android app on devices that meet the following requirements:
- Android versions 6.0
- Tablets with screens larger than 7 inches (optimized for 9 to 10 inches) using Dynamics 365 for Android.
Browser
You can run Dynamics 365 in the default web browser on any Windows 10 device, including a Windows 10 PC, but the user interface is optimized for touch. Please read more information here
Technical Blog 